
Product Support

Conversion Services

Hosting-as-a-Service

Customization Services

Software-as-a-Service

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Our Help Desk will put you in touch with specialists who are well-versed in the cost accounting requirements of government contractors and who will take care of any support problem. We are happy to give you client references who can vouch for the caliber of help received.
Users at every level receive prompt service regardless of whether they require onsite or remote support. Our support staff members have extensive expertise in government contract accounting and information technology, enabling them to identify problems promptly and come up with solutions.
Our Help Desk will put you in touch with specialists who are well-versed in the cost accounting requirements of government contractors and who will take care of any support problem. We are happy to give you client references who can vouch for the caliber of help received.

SYMPAQ is built to be so feature-rich that government contractors rarely require modifications to the software.
We’ve created custom reports for clients who had particular format needs, like invoices and purchase orders. To produce a reporting solution specifically created for you, our professionals can ndertake analysis, specifications, programming, testing, and installation services!

Contractors working for the government need their product conversions to be fast, precise, and accurate. To secure the transfer of mission-critical cost accounting data, Aldebaron has developed a number of conversion tools, here are just a few of the items included
- Charts of accounts
- Client records
- ITD balances
- Recurring bills
- G/L budgets
- Employee records
- Projects
- Vendor records
- Trial balance activities
- Indirect expenses


Renting your cost accounting software is definitely a better option than buying a perpetual license if you’re not searching for a long-term commitment and are concerned about one-time licensing and ongoing maintenance costs. You may become DCAA compliant using the Software-as-a-Service (SaaS) model without having to pay the licensing and maintenance costs that come with “purchasing” cost accounting software up front.
In addition to having cheaper up-front expenses, SaaS also means:
- No on-premise software installation is necessary
- Your subscription includes and automatically applies updates and problem fixes.
- Your accounting and timekeeping software is housed in a safe, closely-watched data center, and a backup of your database is performed every workday.
- Your data is kept on a virtual server that is highly available and accessible from anywhere at any time.
There must be a subscription agreement in order to use this service delivery model.
Simple, cost-effective, and secure
hosting solution using a virtual server
More and more government contractors are choosing to maintain low overhead expenses by setting up virtual offices rather than relocating into traditional office space. The great majority of their direct employees in these situations are based on-site at government facilities, while other support personnel, such as members of the accounting department, frequently work remotely from their homes.
The lack of a computational infrastructure to appropriately process cost accounting data in a multi-user environment might, however, unintentionally come from this lean strategy. In other words, the centralized file server and associated network hardware/software applications needed to host mission-critical database systems like SYMPAQ SQL are not present on the premises.
If this sounds familiar, we can supply you with a simple, cost-effective, and secure hosting solution using a virtual server, where your data is regularly backed up and accessible through the Internet around-the-clock. This is especially appealing for businesses without a physical infrastructure that want to buy perpetual software licenses rather than sign software subscription agreements (see Software-as-a-Service ).
The best part is that you don’t need to worry if you don’t have access to IT support since we will deploy SYMPAQ SQL and SYMPAQ eTx updates as they become available as your outsourced managed service provider. There is no need for an annual contract because pricing is dependent on your number of concurrent users.
The time it takes to implement SYMPAQ accounting software, or any other accounting software, depends on the feature set the organization intends to utilize, the size of your internal accounting staff and the amount of involvement they will have, staff skill level, and daily workload, among many other factors.
Some organizations may run parallel accounting systems during the implementation period. SYMPAQ aims to avoid this via the direct changeover method, which saves time and money during implementation.
SYMPAQ integrates with ADP and Paychex for Payroll, Greatland’s Yearli for electronic tax form filing, Concur for expense reporting, SAP Crystal Reports for ad-hoc custom report creation and a variety of third-party time and attendance systems.
SYMPAQ cost accounting and timekeeping software is best suited for government contractors who are seeking DCAA compliance and extensions to scale with their business.
Our software works best for organizations that provide labor-intensive services under a flexibly-priced contract award including but not limited to cost reimbursable, cost plus fee and time and materials. Industries served include engineering services, management consulting, research and development and light manufacturing.
RAPID DEPLOYMENT, RELIABLE RESULTS
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“I wanted to take a moment to tell you how much I have enjoyed working with you and how much I appreciate you, your team and your product. Thanks for the great service!”
Diana Gault
Business Administrator, Micro-RDC